***Please note **** We require a 50% deposit of the total balance when the balance is more than $500. Once payment is remitted and contract is signed this secures the date you booked & delivery of the order. The remaining balance is due 7 days prior to the event.
It is agreed upon by the parties that the total cost of the rental and décor is paid in full at booking when the total amount is less than $500.
Remaining balance for totals over $500 is to be paid 7 days in advance to the event date. You will be given an invoice & receipt each time for the deposit & for total payoff
Cancellation and design change fees:
If customer cancels or postpones the rentals and décor for any reason, the retainer will not be refunded, however, a credit is issued which can be applied to any future event for up to one year. Any paid money will not be credited if the cancellation or postponement occurs within three days of scheduled delivery date. A design change fee minimum of 10% of the new total will apply to all changes made within 48 hours of date event. Fees may vary depending on the extent of the change.
Sunshine, wind and other atmospheric conditions dramatically affect balloon décor. For all outdoor events, classic balloon décor, deliveries, and balloon sculptures CANNOT be guaranteed to withstand inclement weather. Customer should have a secondary plan to include an indoor location for deliveries. All SALES ARE FINAL.
Ownership of Materials
Delivery for rentals need to be at least 2 hours prior to event depending on the size of the installation. Pickup time for rentals when applicable is no more than 1 hour after the event or the next business day. All equipment used for the balloon design is property of “DID SOMEONE SAY BALLOONS” and is used on a rental basis. Customer is fully responsible for providing timely access to the event area for setup, strike and teardown. Should all equipment and materials not be available to retrieve from the locations, the customer will be responsible for the replacement costs of ant missing and/or damaged equipment or material.
LLC from any of the following:
Helium inhalation or injury from lack of oxygen, slipping on broken balloons, latex allergies, children having access to balloons before, during or after events, children putting balloons in their mouths and chocking, eye/facial/body injuries popping balloons, heart attacks from popping balloons , hearing loss due to popping balloons, lesions, abrasions, suffocation, choking loss of sight, loss of hearing, dizziness, drowsiness, loss of consciousness, broken body parts, death and any other personal or property damage caused or alleged to have been caused by popping balloons or damage to swimming pool filtration systems caused by broken balloons. Initials